Warranty Policy
Warranty Policy
1. Product warranty period:
- 18 months with non-electrical products.
- 12 months with imported electronic products.
2. Conditions of warranty:
- Product is still in warranty period.
- Technical error by the manufacturer.
- The warranty card is full of information, the invoice is intact, not torn off or erased.
3. Cases are not warranted:
- In case customers use well water without going through the filter, leading to choking or spraying water from a weak tap, the company will not be responsible.Personal use, must clean the tap according to the initial instructions when purchasing goods from employees or call the office directly for instructions.
- Damages caused by improper use or dismantling, repairing or replacing equipment components.
- Damages caused by rubbing, scratching, stain due to long-term use, due to cleaning or by filling in water and air.
- Use or allow detergent to contain acid, solutions that corrode to the surface of the product cause peeling and deformation.
- Damages caused by animals or insects.
- Force majeure conditions such as natural disasters and fires.
- Silver coated buttons are discolored after a long time of use.